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Guidance for Owners’ Management Companies (OMC) during Covid-19

At WPM we pride ourselves on setting best practise and redefining industry standards.

The Housing Agency in conjunction with the Society of Chartered Surveyors and IPAV have issued their formal guidance for Owner Management Companies on operating as we move through the COVID19 crisis.

Our MD, Enda Mc Guane and our Head of Property Management, Noel Daly were to the forefront of the development of these standards. This has been confirmed as the official guidance in relation to COVID-19 in multi-unit developments and support and advises all stakeholders such as owner management companies, managing agents and as a tenant.

The points are easy to follow and are fully taking the guidelines set out by our government in best practises at this time.

OMC Guidance

  • Comply with the latest HSE and Govt Guidance on the virus and guidelines for controlling transmission.
  • Provide education by posting visual information advising all occupants of the importance of physical distancing and good hygiene within the site/building.
  • Review any rights or remedies the property may have under policies of insurance.
  • Take all appropriate actions to ensure that the OMC remains in good financial health as per the Housing Agency guidelines.
  • In apartment Blocks tray and facilitate residents to receive deliveries of essential goods, like medications and groceries/meals, at their unit door so they can avoid non-essential trips outside.
  • Ensuring that any disclosures about the health of staff or residents are made in accordance with GDPR laws.
  • Where possible clean routinely and frequently touched surfaces and objects, including but not limited to, bathrooms, security desk areas, door handles, include doorknobs, elevator buttons, light switches, toilet handles, counters, handrails, touch screen surfaces and keypads. If this is not possible on a regular basis advise residents that they need to take appropriate personal precautions when entering or exiting the building.
  • Where possible and as per best practice and appropriate advice install hand sanitizer stations at the entrance and in high-traffic areas of the building.
  • Try and support all occupants during this challenging time.
  • Consider closing common areas that do not support residents’ basic needs, like entertainment rooms. Take precautions in common areas that remain open:
  • Ensure that external staff or residents clean and disinfect all high-touch surfaces between users. These include keyboards, computer mice, touch screens, and exercise equipment.
  • Try to ensure that external staff and residents can always remain at least 2 metres apart while using common areas. If needed, limit the number of people using a common area at the same time.
  • Consider using visual reminders about 2 metre spacing in areas where people tend to congregate.